Return Policy
At BHYLUX, we strive to ensure that you are fully satisfied with your purchase. If for any reason you are not satisfied, we offer a 30-day return period from the date of receipt.
Return Conditions:
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Requirements for Returns:
- Items must be unused, unworn, and in their original packaging.
- All tags and packaging must remain intact.
- Returns must be initiated within the specified return period.
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Return Process:
- Contact our customer service team at support@bhylux.com to obtain a return authorization.
- Once approved, you will receive instructions on how to send back your items.
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Refunds:
- After receiving and inspecting the returned items, we will issue a refund to your original payment method.
- Refunds are typically processed within 7-10 business days after review.
Special Notes:
- Sale or discounted items may be excluded from returns under certain conditions.
- Please retain proof of shipment for your return.
We are here to assist you.